There are programs to manage a hotel and automate management processes. With these software you can control reservations, rates, invoices or the logistics of the facilities.
These programs are known as PMS (Property Management System) and are designed to control, organize and carry out the daily activities required by hotels, hostels or any hospitality establishment.
Most of these PMS are not tools that are installed on computers and work locally; They are normally managed from the cloud and go beyond being solutions that streamline and automate tasks. In addition to Google tools for hotels, if you want to modernize your hotel administration and improve dynamics, here is a list of hotel management software.
Best PM programs to manage hotels
Learn about the best programs to manage a hotel and the benefits they offer:
Guesty
It is a software to manage vacation rentals, based on AI, that gives you the possibility of managing the property: control income, guest experience, reservation calendar, communication channels, among others.
Check duplicate reservations, delegate tasks to the platform's AI agents, manage prices to maximize profits, bank reconciliation, messaging with guests, real-time channel synchronization with Airbnb, Vrbo and Booking.
To use this platform, it requires prior registration and configuration of the properties to be managed and the booking channels you will use. It has two versions of the software, a Lite to control one to four properties and another Pro for hotel companies.
The tool has a cost for the Lite version of 15 euros per month fixed or a hybrid modality of 9 euros per month as a base plus 1% of confirmed reservations. The Pro version costs 35 euros per registered unit per month.
Ensoconnect
It is a software that is supported by an app and gives you the option to control a hotel with automated processes to receive messages from guests, contactless check-in, smart locks and upsells, all from WhatsApp.
Collect messages in the same mailbox so that the entire team can individually manage requests without duplicating efforts. Manage reservation confirmations, arrival instructions and reservation codes, instant responses and human escalation only when necessary.
It works with AI tools such as Copilot, CRM and database management, Autopilot chatbot, knowledge base to manage source data, SandBox for secure AI training environments, management reports with guest summaries, sentiment alerts, upsell recommendations, among others.
The implementation process is guided, includes a start-up session, training, a review session and video call support. It is in Spanish, does not require a technical team for its implementation and can be linked to an existing WhatsApp Business number. The platform has a price of 92 euros per month.
Lodgify
It is a software that gives you the possibility of managing hotels through a website that you can create yourself. There are administration channels, real-time synchronization with other booking portals such as Airbnb, Booking and Vrbo, a unified tray to control messages in one place, a calendar with availability up to 18 months and an iCal connection to add more channels.
It has a booking engine to manage payments with different platforms using credit cards or direct payments from guests. Eliminate double bookings, encourage direct bookings from your own website, automate repeated messages, update your hotel's rules and policies.
The tool varies in price, but ranges from 13 euros per month depending on the plan selected and the number of properties to include.
Cloudbeds
It is a hotel management software (HMS) platform that gives you the ability to automate the administration of your hotel. It is cloud-based with features to process payments from different methods such as mobile wallets, credit cards. It has PCI DSS Level 1, PSD2 and SCA security certifications, and support for 3D Secure authentication.
It connects with more than 450 integration partners, facilitating custom configuration with other tools, including mobile and IoT devices. Its API is open to create unlimited developments and connections to expand the platform if new processes are incorporated.
It is a commission-free booking engine, channel manager to sell through different hotel distribution channels, there are no oversales, with automated updates. The customer experience is controlled by chatbot, provides an AI-powered website, compatible with WhatsApp or SMS, unified inbox, portal for guests to manage their services and requests themselves, digital registration, self-check-in/check-out service.
Marketing management with positioning strategy to reach more guests, metasearch engines to compare prices, PMax to attract users using the Google ecosystem, reputation management, CRM and revenue intelligence.
Platform prices vary depending on the hotel, number of rooms, geographic location and other aspects. However, on average, the software can cost between 8 and 15 euros per room per month.
Smoobu
It is a program with a mobile application that gives you the possibility of managing your hotel with reservation tools, rate management, channel management and centralized communication. You can create your own website and incorporate their guest services, dynamic pricing, statistics and management reports.
Avoid double booking, as it controls when a reservation is made from any distribution channel, including direct with the hotel. It offers an online billing system, account management, messaging customization for each client, and a booking engine to increase income by attracting new clients.
You can add the hotel team so they are aware of hotel updates, access basic guest information such as name, time and date of arrival and departure, and generate a better experience for visitors. The tool adapts to all types of hotel infrastructure such as vacation rentals, small hotels, beach apartments, camping, among others.
The software is priced at 29 euros per month for the Flex plan, which includes a 0.9% commission per effective reservation; 28 euros per month for the Prepaid plan without commissions and 44 euros per month without commissions.
Guesthub
It is a digital tool that gives you the possibility of managing a hotel through reservation, customer service and personnel management functions. In addition to communication channels with the guest, customer service and billing systems.
Avoid duplicate bookings by syncing with distribution channels like Airbnb and Booking. Staff monitoring is managed through automation that notifies the team when a guest has requested something or requires cleaning.
Manage check-in and check-out, packages received by the hotel, feedback through surveys automatically sent to guests. The program has a 9 euro per month plan with basic functions to maintain hotel operations; If you are looking for more control tools for a larger hotel, prices start at 29 euros per month.
Clock Software
It is a software with more than 30 years of validity in the market with which you can manage the hotel through property management systems with reservation functions, management of seasonal or service rates, billing, guest reception, cleaning services, messaging with the guest, synchronization of distribution channels such as Booking and OTA.
It offers online registration, a guest portal, card payment automation, booking of activities inside and outside the hotel, and results analysis to refine strategy and improve services. The software is designed for hotels of all sizes, events, groups and hotel chains, resorts, retreats, tour operators, hostels and long-stay apartments.
Prices for this software vary depending on the number of rooms and hotel revenue; The tool has a page to calculate the monthly cost in euros, pounds and dollars. For example, if your hotel has revenue of one million euros per month and has around 20 accommodations, the cost is 275 euros per month plus extra charges.
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